Website care for when progress matters

For WordPress websites, we recommend and perform updates at least once a month. This ensures your site is running the latest version of WordPress, along with any plugins and themes, which is vital for security, performance, and feature enhancements. Critical security updates are applied as soon as they are released.

Our maintenance for Shopify stores covers comprehensive performance monitoring, theme updates, app integration and updates, and ensuring all payment gateways are functioning correctly. We also provide content updates to keep your store fresh and engaging for your customers.

Technical support within our maintenance plans can cover a wide array of issues, from fixing site errors, troubleshooting hosting issues, to implementing technical SEO improvements. It also includes assistance with email setup, domain management, and resolving any CMS-related problems.

Our monthly performance report provides insights into your website's traffic, page load speeds, downtime (if any), and overall user engagement. It also highlights the work we've done over the month, including any content updates, technical fixes, and improvements in SEO rankings, offering a transparent overview of your website's health and performance.

Yes, as part of our 24/7 SMS support, we offer immediate assistance in case your website experiences downtime. Our team will promptly investigate and work to get your site back online as quickly as possible, minimizing any potential impact on your business.

CMS and plugin maintenance involve regularly updating your content management system (such as WordPress or Shopify) and any installed plugins to their latest versions. This is crucial for security, as it helps protect your site from vulnerabilities. It also ensures your site remains compatible with new web technologies and standards, providing a smooth experience for your users.

Our maintenance plans include a certain number of hours for technical and content support each month. Within those hours, content updates (such as adding blog posts, updating product listings, or changing contact information) are covered. If the required updates exceed the allocated hours, we'll provide a quote for the additional work needed.